Sierra Pacific Consulting Blog

Sierra Pacific Consulting has been serving the Madera area, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What is Professional Services Automation (PSA)?

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Efficiency is a big deal for any-sized business. The problem is that efficiency, true efficiency, is hard to nail down, and if you ever do, it’s extraordinarily fleeting. As a result, many businesses utilize software to create a culture of efficiency. There are many of these systems to choose from, but for the professional services firm, one of the best ways to deliver the type of efficiency they are looking for is to deploy a professional services automation software (PSA).

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Are You Letting Money Waste Your Time?

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Money is a core consideration for everyone. When making the decision to start a business, and then every day you are in business, profit/loss is in the forefront of a business owner’s mind. As a result, managing your organization’s money consumes a lot of time and attention. This hinders your ability to do business.

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Fit Personalities In Where they Work Best with DISC

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You don’t have to be a psychologist to know that people are different. As a business owner, however, you do have a responsibility to find a way to build a working business using the personalities you have at your disposal. One great way for the modern manager to assess what kind of personalities you have on your team is to have your would-be employees take a DISC personality assessment.

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The Effects Of Bad Bookkeeping On Businesses

The Effects Of Bad Bookkeeping On Businesses

Bookkeeping is one of the most important processes of your accounting and financial department. Bookkeepers record, organize and maintain a company’s financial transactions; including purchases, sales, payments, receipts and earnings.

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The most Important Numbers in Your Account Books

The most Important Numbers in Your Account Books

It's important for businesses to keep an eye open for monthly expenses, as too much can break the bank. Click to see more our infographic!

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How To Manage Your Workflow For Better Productivity

How To Manage Your Workflow For Better Productivity

Managing workflow is one of the most essential yet challenging aspects of running a small business. Put simply, efficient workflow management can produce better results for your organization. It can enhance your business productivity and output, thereby resulting in increased sales.

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5 Factors That Hinder Small Business Growth

5 Factors That Hinder Small Business Growth

Running a small business is tricky. Despite providing outstanding product or service to customers, some small sized enterprises fail to thrive. Several different reasons contribute to this unfortunate phenomenon.

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Simplify And Grow Your Business With ConnectWise

Are you a small business owner wanting to streamline your company operations? ConnectWise is all you need.

ConnectWise is an effective management platform, designed specifically for small and medium size companies. Several technology firms across the world have been using ConnectWise due to its several benefits.

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Should you outsource your payroll? Find out here

Although payroll processing is an essential part of any business, it can be tedious and time-consuming. This is why several companies have been outsourcing payroll management to third parties.

Regardless of the size of your enterprise, outsourcing your payroll can help you achieve better efficiency and productivity. Here are the main benefits of payroll outsourcing:

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What Is Scalability, and Why Does It Matter to Your MSP?

What Is Scalability, and Why Does It Matter to Your MSP?

A word you hear all the time in business–particularly in regard to the future, investment and growth–is scalability. This term has something of a dual application, but regardless of which one you look at, it’s essential to any business.

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The Reality of Service Excellence

The Reality of Service Excellence

The delivery of an excellent customer service which exceeds expectations must be the ultimate goal of your business who engage with individuals on a daily basis. Service Excellence is about making each customer interaction meaningful, it is about making customers smile. Do this and the chances of retaining existing customers whilst attracting new ones are increased. Is this another business buzzword or can Service Excellence become a reality?

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5 Effective Bookkeeping Tips for Small Business

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Core Components of Performance Management

Core Components of Performance Management

What is performance management?

This is a question asked by most managers—whether in the HR or executive department of a company.

Achieving performance management is the end-game for all businesses. It’s a process carried out by joint effort of managers and employees to plan, monitor, and review an employee’s overall contribution (to the company) and work objectives.

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Is it time to change your accountant?

A reliable accountant is a critical need for any business. Yet, many companies fail to find the right candidate for their accounting departments.

If your business is struggling in the accounts department, here are signs you may need to fire your current accountant:

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Six Tips for Fostering a Strong Company Culture

The success of any organization greatly relies on its culture. A strong culture is the foundation of organizational growth.

But, building a positive company culture is easier said than done. There’s no one-size-fits-all for different companies. However, you can consider the following simple steps to boost your organization culture:

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Leadership Mistakes That Cost Productivity

Leadership Mistakes That Cost Productivity

Are you satisfied with how your business is working out? There is a steady stream of orders coming in; your employees are working round the clock; cash flow is great. But wait…take a closer look—not at your operations, but at yourself.

Are you making the following leadership mistakes and subtly falling victim to their disastrous consequences?

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Business Process Management Continues To Gain Traction

Business Process Management Continues To Gain Traction

To remain competitive in the fast-paced business environment today, business owners should continuously improve their approach to processes.

Competition is aggressive. If they fail to consistently improve, it would inevitably lead to disengaged employees, low revenues and increasing costs, along with a fleet of dissatisfied customers just waiting to make the switch to your competitor.

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Why Performance Appraisals Are Imperative To Employee Growth

Why Performance Appraisals Are Imperative To Employee Growth

Regularly conducted employee performance appraisals creates a corporate culture that is optimized for collaboration and personal growth.

Employees need to know that their contributions are recognized and valued by the management.

At the same time, performance appraisals allow management to set guidelines to increase employee compensations by identifying the best candidates for promotions, tracking employee weaknesses and strengths, and providing valuable feedback accordingly.

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You Are In Need Of Business Transformation If…

You Are In Need Of Business Transformation If…

Many entrepreneurs get confused between organizational change and organizational transformation.

Although the two are used interchangeably, they are different. Change can mean improving business operations by introducing a new set of policies. However, transformation means to completely change the way your business operates.

Is your business in need of transformation? Listed below are a few reasons it does:

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Small Business Bookkeeping Tips

Small Business Bookkeeping Tips

Bookkeeping is essential for every business—big or small. The goal of every business is to turn their vision into a profitable entity.

Without keeping track of those profits, a business’s operations will most likely fail.

It helps a business keep track of its spending patterns, value of its assets and helps to pay clients and creditors on time.

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5 Signs Your Business Needs Connectwise Consulting

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The Reality of Service Excellence

The Reality of Service Excellence

The delivery of an excellent customer service which exceeds expectations must be the ultimate goal of organisations who engage with individuals on a daily basis. Service Excellence is about making each customer interaction meaningful, it is about making customers smile. Do this and the chances of retaining existing customers whilst attracting new ones are increased. Is this another business buzzword or can Service Excellence become a reality?

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Does Employee Relationships Affect The Workplace?

Does Employee Relationships Affect The Workplace?

Building positive employee relationships at work is crucial for organizations. It is imperative to business success.

However, toxic employee relationships are a common phenomenon. Every organization has its own number of difficult employees. They create several implications for employees, employers and enterprises.

As a manager, it is your job to ensure healthy employee relationships. Conflicts are a normal part of every organization. If it isn’t resolved, you will be required to step in to address it.

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Essential Tips For Successful Business Transformation

Essential Tips For Successful Business Transformation

Whether it’s a small or large business, change is a common phenomenon in organizations. All types of businesses undergo operational changes frequently. From changes in technology to the economy, companies experience a great deal of change and uncertainty because of these factors.

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Management vs. leadership – Know the difference

Management vs. leadership – Know the difference

Are you a manager or a leader? Do you know the difference between leadership and management? Although leadership and management complement each other, they are not the same thing.

Put simply, a manager is responsible to plan, organize and supervise any activity. On the other hand, a leader inspires and motivates their team.

However, that is just the tip of the iceberg. Here are other factors separating management from leadership:

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5 Mistakes to Avoid While Choosing a Managed IT Service Provider

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4 Simple Ways Great Leaders Address Employee Conflict

4 Simple Ways Great Leaders Address Employee Conflict

Employee conflict is a normal part of any organization. In majority of cases, employees resolve minor conflicts themselves. However, sometimes conflict resolution requires the help of the team lead.

Managing a conflict can be tricky for some leaders. This is especially true if they don’t know the parties involved too well.

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How To Keep Your Employees Motivated

How To Keep Your Employees Motivated

Productivity is the lifeline of an enterprise. It can make or break business operations. And employee motivation is the core ingredient behind high company productivity.

Employee motivation is critical for business success. A motivated workforce is more productive. They take on challenges and meet company goals on time.

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5 Bookkeeping Habits Every Company Should Adopt

5 Bookkeeping Habits Every Company Should Adopt

Mismanaged finances can harm your business. There’s no other way to put it. From poor cash flow to inaccurate tax filings, financial issues can put a company at serious risk.

It’s critical for entrepreneurs to adopt certain bookkeeping habits to ensure their company finances stay intact. Read on to learn about them:

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A Case for ConnectWise: Why We Absolutely Love it!

A Case for ConnectWise: Why We Absolutely Love it!

Running a technology firm in today’s competitive marketplace isn’t easy. Although growth is imperative for technology firms to survive, business owners may feel exhausted by the details of daily business operations. From organizational design to budgeting, there’s a multitude of things to manage every day. And there are no short cuts involved. After all, the success of the business depends on these core tasks.

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4 Tips on Effectively Resolving Employee Conflicts

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Want To Retain Your Customer Base?

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The Advantages of Creating a Successful Sales Process

The Advantages of Creating a Successful Sales Process

The benefits of business transformation service are manifold. It is a key component for businesses undergoing transformation. It also helps change an organization’s sales process.

Having a prescriptive sales process is fundamental to business success. Not only does it create common goals for a sales team, it also ensures optimal performance. But that’s just the tip of the iceberg. Here are the major benefits of developing a sales process for your team:

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Positivity That Powers Your Change Management Needs

Positivity That Powers Your Change Management Needs

Every company has to undergo change at some point. Whether this change is minor or major, it doesn’t matter; what does is how employees and employers manage change. And managing organization-wide change is about strategically handling and slowly transforming different attitudes. That’s where positive psychology comes into play.

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Our Tips for High-Quality & Productive Meetings

Our Tips for High-Quality & Productive Meetings

Executives – on average – spend nearly 40-50 percent of their total working hours in meetings. In other words, they spend 23 hours every week attending meetings, with 7.8 hours being wasted (2 months per year). As a result, a colossal amount of $37 billion per year is wasted in unproductive meetings.

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4 Simple Tips for IT/Managed Service Providers

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3 Steps That Can Effectively Help You Improve Your Business Process

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Situational Leadership

Situational Leadership

Situational leadership works for people in all fields devoted to motivating a team for success. Athletes, artists and business experts come in all shapes, sizes and abilities, so a successful leader should assess the differences to interact with each individual team member appropriately. Jamie Moyer, a baseball player who played on the Philadelphia Phillies world championship team, commented on the topic in a forward he wrote on a leadership book by Bob Palestini. “I can relate to Dr. Palestini’s basic premise that the tenets of situational leadership theory and effective coaching go hand in hand whether we are discussing sports, business, educational or social settings.”

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The 8 Sales Skills of Star Performers

The 8 Sales Skills of Star Performers

What does it take to be a great salesperson?

For most people images of the snake-skin oil, second-hand car dealer salesman portrayed in the movies pop up. Although those characters do exist, they are mostly figments in the imagination of Hollywood scriptwriters!

The vast majority of sales people are hardworking everyday professionals. They care about their products, their business, and servicing their customers. Ultimately it’s the dedicated sales professionals that consistently hone and practice their craft that succeed and excel in their careers.

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How to Get Your Employees to Accept Change

How to Get Your Employees to Accept Change

We humans are creatures of habit. We like to know what we are going to do, when we are going to do it and why it must get done. As a business owner, you could only wish that everything stayed the same way. Reality is that change happens and it is something that your employees must not just accept, but embrace.

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Getting Rid of the Clutter that is Clogging Up Your Business

Getting Rid of the Clutter that is Clogging Up Your Business

Most of us have a junk drawer or closet where we keep all of our clutter. We don’t have time to sift through and decide what we need and what we don’t. It’s much easier just to stash it away and concentrate on more important things. At home, this is not much of a problem, but when it comes to our business, even small amounts of clutter can be disastrous.

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How to Be a Good Manager with Productive Employees

How to Be a Good Manager with Productive Employees

Being a manager isn’t always an easy task. As a person managing multiple employees, you are forced to deal with a wide variety of personalities. Furthermore, at the end of the day, you are the one responsible for the productivity of your team. If you are having problems motivating your employees, you may be able to produce better results by following a few simple rules.

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5 Ways for MSP Businesses to Maximize Their Resources

5 Ways for MSP Businesses to Maximize Their Resources

MSP businesses need to manage their resources wisely to make it, especially at the beginning. Everything they do must be as cost-efficient as possible. This necessity requires MSP business owners to get creative when it comes to managing and running their business.

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Think Big: Goal Setting for MSP Owners and Managers

Think Big: Goal Setting for MSP Owners and Managers

As a business owner and manager, you constantly deal with the challenge of structuring your time to complete the tasks required to run your business. Juggling multiple projects and dozens of tasks can be both cumbersome and exhausting. If you don’t manage your time efficiently, you might soon find yourself wishing you had never left your day job.

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How to Retain Superstar Employees

How to Retain Superstar Employees

Even during times of economic downturn accompanied by a depressed job market, superstar employees can command a premium. Business owners and managers are aware of the contributions of these overachievers and as such should exhaust every means necessary to retain their services. There are four critical steps to retaining the services of superstar employees.

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Nine reasons why IT businesses fail or perform poorly:

Nine reasons why IT businesses fail or perform poorly:

It has been a great week of client meetings. I think it is very important for everyone to know these nine key points. I hope this is helpful to business owners to help recognize areas in an IT business to keep an eye on.

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Applicable Strategies for Working with Difficult and Diverse Employees

Applicable Strategies for Working with Difficult and Diverse Employees

Management is far from easy, and it is not supposed to be in the first place. The modern workplace puts more power in employee’s hands, giving them leverage to influence the direction of the company and challenge their employers on certain decisions. The open office environment means you must be more adept than ever when engaging your employees. Misunderstandings and conflicts will happen, which is why managers must understand the rules that govern employee interaction today. Here are several tips on resolving conflicts and problematic relationships with employees.

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Increase Professionalism of Your Employees

Increase Professionalism of Your Employees

Employees with a professional attitude and behavior project the image you want to give your clients and contribute to workplace morale. To improve overall professionalism among your employees, establish and enforce policies, spend time coaching individual workers, coordinate professional workshops and measure professionalism on evaluations.

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3 Financial Questions Every Owner Should Ask

3 Financial Questions Every Owner Should Ask

Reviewing cash flows, budgets forecasts, and balance sheets are usually the last thing on the mind of owners. They are responsible for pretty much all business processes, and amongst all the chaos, finance, accounting and bookkeeping take a backseat.

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The Advantages of Strategic Planning For IT/MSP Businesses

The Advantages of Strategic Planning For IT/MSP Businesses

Strategic planning may be little more than an academic exercise for big corporations that have established systems and processes and are now just going through the motions.

But for IT/MSP businesses, it holds more significance. In fact, many experts believe that strategic planning is absolutely vital for company success.

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Efficiency is a big deal for any-sized business. The problem is that efficiency, true efficiency, is hard to nail down, and if you ever do, it’s extraordinarily fleeting. As a result, many businesses utilize software to create a culture of efficiency...